1. Warranty Documentation

Warranty coverage, when included with a repair, should be confirmed in the written service documentation. The applicable duration, covered parts, labor terms, and any conditions should be identified on the invoice or accompanying warranty statement.

2. Scope of Coverage

The applicable written warranty describes which completed repair work and installed components are covered. Coverage of an unrelated appliance fault, a different component, or a separate service visit should not be assumed.

3. New or Recurring Problems

If an appliance develops a problem following a repair, contact our team with the original service details. A review may be necessary to determine whether the issue relates to the completed work or a separate fault.

4. Manufacturer Warranties

A manufacturer's product warranty is separate from any service warranty provided for repair work. Manufacturer coverage is determined by the manufacturer and the terms applicable to that appliance.

5. Requesting a Warranty Review

When contacting us about a previous repair, please have the information below available:

  • Customer name and service address
  • Service date and invoice or job reference
  • Appliance manufacturer and model
  • Description of the current problem

6. Applicable Consumer Rights

Nothing on this page is intended to exclude rights or remedies that cannot lawfully be limited under applicable law. If the service paperwork and this general information differ, contact the company for clarification.

Questions About a Previous Repair?

Contact us with your invoice details so the applicable warranty terms can be reviewed.